Digital Accessibility Statement

As the operator of this website, Musterfirma ABC is committed to making its web presence as accessible as possible. This statement provides information about the current state of digital accessibility and – where applicable – about the services offered on this website within the meaning of the German Accessibility Improvement Act (BFSG).

1. Description of the Service

Where an online shop or a comparable ordering function is operated via this website, the service offered comprises the following: visitors can select products, view information about them, add them to the shopping cart and purchase them as part of an ordering process.

2. Notes on the Process

Where such an ordering function is available, use proceeds as follows: product selection, placement in the shopping cart, entry of shipping and payment details at checkout, and receipt of an order confirmation. Payment is made using the payment methods specified at checkout, and shipping via the options listed there.

3. Conformity Status

• This website is partially accessible in terms of the relevant requirements (including WCAG 2.1 AA). The features implemented include:
• Page display that can be enlarged or reduced using the browser functions (Windows: "Ctrl" + "+"/"-", macOS: "Cmd" + "+"/"-")
• Responsive display on all devices
• Use of browser-based read-aloud functions is possible
• High-contrast design or a contrast mode via a button for visually impaired users
• Subtitles for video content

4. Known Accessibility Limitations

Despite our efforts, it may happen that individual items of content are not yet fully accessible, in particular:

• Documents/forms (older PDFs)
• Controls without alternative text
• Videos without subtitles
• Tables and text structure

5. Feedback Mechanism

Have you noticed any barriers when accessing our digital content? We welcome your feedback.

6. Enforcement Procedure

If the company is headquartered in Germany, the following authority has jurisdiction:
State Market Surveillance Agency for the Accessibility of Products and Services (MLBF AöR)
Carl-Miller-Straße 6
39112 Magdeburg, Germany
Email: kontakt@mlbf-barrierefrei.de

If the company's place of business or the place of performance of the service is located in Austria, the following authority has jurisdiction:
Market Surveillance Authority for Digital Accessibility
Sozialministeriumservice – Landesstelle Oberösterreich
Gruberstraße 63
4021 Linz, Austria
Email: marktueberwachung-bafg@sozialministeriumservice.gv.at

7. Preparation of this Statement

This statement was initially created on 1 July 2024 and is revised on an ongoing basis.